12/07/2024

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Software Product Engineering – Factors That Maintain Highest Level of Customer Delight!

Software Product Engineering – Factors That Maintain Highest Level of Customer Delight!

Software Product Engineering involves performing the engineering assignment to build and maintain the software product using each project’s defined software development process and suitable methods and tools. The reason of Software Product Engineering is to constantly perform a well-defined software engineering process that combines all the software engineering activities to fabricate correct, consistent software products efficiently and proficiently. This process reaches until the customer satisfaction will be achieved. Here are the some factor’s that make it easier:

Effective Communication:
Traditional outsourced software development has been more in a hands-off mode. However, software product engineering is mostly a similar activity carried out double shore with teams at both the customer and the vendor end working in cycle to achieve the goals. The communication needs to be at all levels – management, leads and the team at both shores so that one hand knows what the other is doing and what the think-tank is working on to achieve the shared vision.

Team Durability:
Since software product development assignments can perfectly run perpetually, it is vital that key team members bond to the product for long periods of time. Products and frameworks usually have proprietary knowledge and a member one year into the product can be twice as productive as a new joiner, twice as experienced. So it is highly essential for an software product engineering organization to be able to prevent attrition from software product teams.

Extensible Design and Reusable Code:
In contrast to software developed one-off, a product sees several generation of versions and numerous branches to convince its direct (end customers) and indirect (professional services, system enablers) customers. So it is really important to make sure that there is a high level of extensibility and reusability built into it, failing which the business logic gets replicated in multiple pieces and it becomes a maintenance nightmare.

Automated Testing:
It is very easy to break an existing functionality while Implementing/fixing the other. Automated unit tests usually come in handy in these situations as they have the requirements encoded in them and can complete a quick regression in a short period of time.

Streamlined Documentation:
With various releases and enhancements in various versions in software products, it is very simple to end up with a pile of documents for each attribute not knowing which one reflects the current state of the software it is therefore important to manage the documentation well to prevent running into these situations.

Implementing the above factors in your software engineering process will very vital in software product development and makes the customer to meet their requirement.